Until the shipping of each order, it can be cancelled anytime. On the off chance that you need to make any kind of changes in your order or cancelled it once your order has been paid, you should get in touch with us in the meantime of 12 hours. The order can never be cancelled once the packaging process has begun or it has been shipped.
Our very first priority is the satisfaction of our customers. So in any case, that you’d like a refund, you can ask for one regardless of the reason.
On the off chance that you didn’t get the particular product within the ensured time (that are 40 days excluding processing days which are at least 2 days) you can ask for a reshipment or a refund. In the event that you got the wrong thing, you can again ask for a reshipment or a refund. On the off chance that you don’t need the product you’ve got you may ask for a refund however you should return the product on your own expense via any courier method ensuring the product must be unused.
• Non Arrival of your order because of factors inside your control (i.e. giving the wrong address for shipping)
• Non Arrival of your order because of such conditions outside the control of ShoeSelections (i.e. issue in customs clearance & deferred by a natural disaster).
• Other outstanding conditions outside the control of ShoeSelections.com
*Refund requests can be submitted within 15 days after the ensured period for conveyance (45 days) has lapsed. You can make a request by messaging us from our Contact Us page.
In the event that you are endorsed for a refund, at that point, your refund will be prepared, & the payment will be made similarly like you have paid to us within a time period of 14 days.
In the event that for any reason you might want to exchange the product, maybe for an alternate size or similar issue. You should get in touch with us first and we will further guide you.
Kindly don’t send your purchased product to us except if we approve you to do as such.